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  Friday 10 September 2010
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Year: 2007 2008 2009 2010
Complaint No. Date Product Complainant Respondent
2009-03-015 04/02/10 ZA/PET Requested anonymity Za-Pet
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(4), 5
Sections Found Not Justified: None
Action: Publication of retraction; withdrawal of advertisement; withdrawal of representations
2009-08-032 21/01/10 Lifewave Products Requested anonymity Sunday Mail newspaper
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 7(3)
Sections Found Not Justified: Act sections 22(5), 42DL(1)(g)
Action: Withdraw advertisement; withdraw representations
2009-08-034 21/01/10 Ultimate Therapies Beam Ray Light and Sound Frequency Generator Requested anonymity Ultimate Therapies
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(g), 4(4)
Sections Found Not Justified: None
Action: Publication of retraction; withdrawal of advertisement; withdrawal of representations
2009-08-039 21/01/10 Biore Skin Preservation Power Couple Moistureiser and SPF 30+ Lotion Requested anonymity Kao Brands Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42C
Sections Found Not Justified: None
Action: Withdrawal of advertisement
2009-09-004 04/02/10 Herbal Cleanse website Requested anonymity Herbal Cleanse
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(g), 5
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2009-09-005 and 006 04/02/10 Essence Emergency Oral Spray and Essence Woman Oral Spray
  Finding: Not justified
2009-09-006 04/02/10 Essence Woman Oral Spray (Refer to 2009-09-005)
2009-09-008 21/01/10 Sunlight Saunas Requested anonymity Sunlight Saunas
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(7), 5, 7(3)
Sections Found Not Justified: Code section 4(2)(g)
Action: Publication of retraction; withdrawal of advertisement; withdrawal of representations
2009-09-009 21/01/10 Tommit Anonymous Tommit Hair
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(6)(b)
Sections Found Not Justified: Act section 41FN
Action: Withdraw advertisement; withdraw representations
2009-09-010 21/01/10 Germ Solutions 24 Anonymous Sunday Mail newspaper
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(5), 4(6)(b), 5(2)
Sections Found Not Justified: Act sections 22(5) and 41FN(5)
Action: Publication of retractions; withdrawal of advertisement; withdrawal of representations
2009-09-011 04/02/10 Penna's Pharmacy Products Requested anonymity Penna's Pharmacy
  Finding: Justified
Sections Found Justified: Act section 42C
Sections Found Not Justified: None
Action: Withdrawal of advertisement
2009-09-022 21/01/10 Snore Wizard Anonymous Quarry House International Pty Ltd
  Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(g), 4(2)(i), 4(7), 5(2)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2009-10-006 21/01/10 Acne nomore Requested anonymity Totally Natural Products
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a), 4(2)(g), 4(2)(h)
Sections Found Not Justified: None. Not considered (refer determinations): Code sections 4(2)(c), 4(2)(d)
2009-10-007 04/02/10 Moduko Detox Foot Patches Anonymous DealsDirect
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code section 4(2)(a)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2009-10-008 04/02/10 Moduko Detox Foot Patches Anonymous Your Discount Store
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code section 4(2)(a)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2009-10-009 21/01/10 Swisse Ultiboost Eye Blackmores Ltd Swisse Vitamins Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code section 5(2)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2009-10-010 15/04/10 BioCeuticals Requested anonymity FIT-BioCeuticals Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42C, Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(5), 4(6)(b), 6(3)(a), 6(3)(b), 6(3)(d)
Sections Found Not Justified: Code sections 4(2)(b), 4(2)(f)
Action: Withdraw advertisement; withdraw representations
2009-10-011 04/02/10 Bamboosie Foot Patches Anonymous Mediwise Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a)
Sections Found Not Justified: Act section 22(5)
Action: Withdraw advertisement; withdraw representations
2009-10-012 04/02/10 NNS Foot Patches Requested anonymity Mediwise Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a), 4(2)(i)
Sections Found Not Justified: Act section 22(5)
Action: Withdraw advertisement; withdraw representations
2009-10-014 21/01/10 Feel Great Liquid Iron Requested anonymity Brands Worldwide Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(g), 4(4), 4(5)
Sections Found Not Justified: Code sections 4(2)(b), 4(2)(e), 4(2)(f), 4(2)(h), 4(2)(i), 5
Action: Publication of retraction; withdrawal of advertisement; withdrawal of representations
2009-11-001 04/02/10 Pain no More Requested anonymity Totally Natural Products
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a), 4(2)(g), 4(2)(h)
Sections Found Not Justified: Code section 4(2)(d)
Action: Withdraw advertisement; withdraw representations
2009-11-003 18/03/10 Skechers Shape-ups Requested anonymity Skechers
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g)
Sections Found Not Justified: None
Action: None
2009-11-006 04/02/10 Happy Natural Therapies Ear candles Requested anonymity Happy Natural Therapies
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(c), 4(2)(i)
Sections Found Not Justified: None
2009-11-008 04/02/10 Fat Zapper Dr Ken Harvey Johnson & Barana Co Pty Ltd; ThextonHealth; Vitamin King
  Finding: Justified
Sections Found Justified: Act section 42DM(1); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 7(3)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2009-11-009 18/03/10 Skechers Shape-ups
  Finding: REFER COMPLAINT 2009-11-003
2009-11-013 18/03/10 Scholl Orthoheel Anonymous SSL Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(4)
Sections Found Not Justified: Code sections 4(2)(b), 4(2)(h)
Action: Withdraw advertisement; withdraw representations
2009-11-021 18/03/10 Stress no More Anonymous Totally Natural Products
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c)
Sections Found Not Justified: None
Action: Publication of retraction; withdrawal of advertisement; withdrawal of representations
2009-12-003 15/04/10 French Bentonite Clay Anonymous Bio-Distributors
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a), 4(2)(c)
Sections Found Not Justified: Code section 4(2)(h)
Action: Withdraw advertisement; withdraw representations
2009-12-004 18/03/10 Herron Saw Palmetto Requested anonymity Herron Pharmaceuticals Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(4)
Sections Found Not Justified: Code section 4(2)(g)
Action: Withdraw advertisement; withdraw representations
2009-12-005 18/03/10 Herb Valley Saw Palmetto Requested anonymity Essential Nutrients Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c)
Sections Found Not Justified: Code section 4(2)(g), 4(4)
Action: Withdraw advertisement; withdraw representations
2009-12-006 18/03/10 HC-LTU Laser Therapy Anonymous Poppy Lane Skin care and Lymphoedema Clinic
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(6)(b)(i)
Sections Found Not Justified: Code section 4(2)(g)
Action: Withdraw advertisement; withdraw representations
2009-12-007 18/03/10 Graham's Calendulis Plus Cream Requested anonymity Mel Sinclair
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(i), 4(5), 4(6)(b), 4(7)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2009-12-009 06/05/10 Bio Magnetic Underlay Requested anonymity Bio Magnetic Pty Ltd
  Finding: Justified
Sections Found Justified: Code section 4(1)(b), 4(2)(a), 4(2)(c)
Sections Found Not Justified: Code section 4(4)
Action: Publication of retraction, Withdraw advertisement; withdraw representations
2009-12-010 15/04/10 Bio Magnetic Products Requested anonymity Pulse Pharmacy
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 5
Sections Found Not Justified: Code sections 4(2)(d), 4(2)(g), 4(2)(h), 4(5)
Action: Withdraw advertisement; withdraw representations
2009-12-015 15/04/10 Lipowrap Requested anonymity Excellence Group
  Finding: Justified
Sections Found Justified: Act sections 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(g), 4(2)(h), 4(4), 7(3)
Sections Found Not Justified: None
Action: Publication of retraction, Withdraw advertisement; withdraw representations
2009-12-016 15/04/10 Cara-Thin Requested anonymity Excellence Group
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a), 4(2)(c), 4(2)(g), 4(2)(h), 7(3)
Sections Found Not Justified: Act section 42C
Action: Publication of retraction, Withdraw advertisement; withdraw representations
2009-12-018 15/04/10 Bio Magnetic Underlay Requested anonymity Bio Magnetic Pty Ltd
  Finding: Justified
Sections Found Justified: Code section 4(1)(b), 4(2)(a), 4(2)(c)
Sections Found Not Justified: Code section 4(4)
Action: Publication of retraction, Withdraw advertisement; withdraw representations
2010-01-001 15/04/10 Massage Slimming Belt and Slimming Massage Belt Anonymous DealsDirect
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a), 4(2)(c), 5(2), 7(3)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2010-01-006 15/04/10 Ahmaya Requested anonymity Ahmaya Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(g), 4(2)(h), 4(2)(i), 4(6)(b), 7(3)
Sections Found Not Justified: Code sections 4(2)(b), 4(2)(f)
Action: Withdraw advertisement; withdraw representations
2010-01-007 (also 2010-02-003) 06/05/10 Green Coffee 800 Requested anonymity Beauty Warehous
  Finding: Justified
Sections Found Justified: Act sections 42C, 42DL(1)(g), 42DM(1); Code sections 4(1)(a), 4(1)(b), 4(2)(c), 4(2)(i), 4(8), 5, 6(3)(c), 6(4), 7(3)
Sections Found Not Justified: Code sections 4(2)(b), 4(2)(f), 4(2)(j), 6(3)(b)
Action: Publication of retraction, Withdraw advertisement; withdraw representations
2010-01-008 06/05/10 MMS Dr Ken Harvey Adam Hakes
  Finding: Justified
Sections Found Justified: Act sections 42DL(1)(a), 42DL(1)(g), 42DM(1); Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 5
Sections Found Not Justified: None
Action: Publication of retraction, Withdraw advertisement; withdraw representations
2010-01-010 06/05/10 Galvanic Cock Ring Requested anonymity grownupgoods.com.au, getprice.com.au,shopbot.com.au,shopmania.com.au,over18.coma.u
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(h)
Sections Found Not Justified: Code section 4(2)(g)
Action: Withdraw advertisement; withdraw representations
2010-01-017 18/03/10 Avatar Requested anonymity Best Health Centre
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g) Code sections 4(1)(b), 4(2)(c), 4(2)(d), 5
Sections Found Not Justified: Act sections 22(5), 41FN, Code sections 4(2)(g), 4(2)(h),
Action: Publication of retraction, Withdraw advertisement; withdraw representations
2010-01-018 06/05/10 Wegamed Requested anonymity Integrated Functional Medicine Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(c), 4(2)(d), 4(2)(h), 5
Sections Found Not Justified: Code section 4(2)(g)
Action: Withdraw advertisement; withdraw representations
2010-02-007 06/05/10 Concord Sunchih Products Anonymous Concord International Trading Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42C; Code sections 4(1)(b)
Sections Found Not Justified: Code sections 4(2)(b), 4(6)(a), 5(2)
Action: Withdraw advertisement; withdraw representations
2010-02-010 15/04/10 Neutralice Requested anonymity Key Pharmaceuticals Pty Ltd
  Finding: Justified
Sections Found Justified: Act sections 42C, 42DL(1)(g); Code sections 4(2)(c), 4(5), 6(3)(c), 6(3(d)
Sections Found Not Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(j), 4(4), 6(4)
Action: Withdraw advertisement; withdraw representations
2010-02-011 15/04/10 Neutralice (refer 2010-02-0191)
2010-02-012 06/05/10 Lucas Pawpaw Requested anonymity Lucas Pawpaw Remedies
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(e)(ii); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(f), 4(2)(i), 6(3)
Sections Found Not Justified: Act section 42DL(1)(g); Code sections 4(2)(b), 5(2)
Action: Withdraw advertisement; withdraw representations
2010-02-016 22/04/10 Zapper Requested anonymity Natural Health Direct
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(g), 4(6)(b), 5
Sections Found Not Justified: None
Action: Publication of retraction, Withdraw advertisement; withdraw representations
2010-02-017 22/04/10 AT 2000 device Requested anonymity Allergy and Total Body Care Clinic
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d)
Sections Found Not Justified: Code sections 4(2)(b), 4(2)(g), 5(2)
Action: Withdraw advertisement; withdraw representations
2010-02-018 22/04/10 Food Allergy Test Kit Requested anonymity Nutritional Laboratory services
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code sections 4(1)(b), 4(2)(b), 4(2)(a), 4(2)(c), 4(2)(d) , 5(2)
Sections Found Not Justified: Code sections 4(2)(g)
Action: Withdraw advertisement; withdraw representations
2010-02-019 22/04/10 Mineral Pro Requested anonymity Inskin Cosmedics Group Pty Ltd
  Finding: Justified
Sections Found Justified: Act sections 42C; Code section 6(3)
Sections Found Not Justified: None
Action: Withdrawal of advertisement
2010-02-030 18/03/10 Nicabate Johnson & Johnson Pacific GlaxoSmithKline Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a), 4(2)(c), 4(5)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations
2010-03-003 06/05/10 Soul Serenithy Soul Flush Ion Detox Foot Spa Anonymous Soul Serenity
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(e)
Sections Found Not Justified: None
Action: Withdraw advertisement; withdraw representations