Complaints Resolution Panel
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  Monday 25 May 2015
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Complaints Register

Click on the Complaint Number to see the Final text of Determinations.

Keywords:
Complaint No. Date of Meeting Product Complainant Respondent
2014/07/029 25/09/14 Tissue Fixation System Requested anonymity TFS Manufacturing Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(f), 4(2)(g), 4(2)(h), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: Act section 41ML; Code section 4(2)(i)
Action: Withdrawal of advertisement, Withdrawal of representations
2014/07/028 25/09/14 Bio-Medicals Garcinia Max - eBay Requested anonymity Bio-Medicals Pty Ltd
  Finding: Justified
Sections Found Justified: Act sections 22(5), 42DL(1)(a); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(i), 4(4), 4(5), 4(6)(b), 5(1), 6(3), 7(3)
Sections Found Not Justified: Act section 42DL(1)(c); Code section 5(2)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/08/010 25/09/14 Laxettes with Senna Anonymous Mentholatum Australasia Pty Ltd
  Finding: Justified
Sections Found Justified: Code section 6(4)
Sections Found Not Justified: Act sections 22(5), 42C; Code sections 4(2)(a), 4(2)(c), 4(2)(f), 4(2)(h), 4(2)(i), 4(2)(j), 5(2)
Action: Undertakings accepted – no sanction
2014/08/011 25/09/14 Inform Garcinia Cambogia Requested anonymity The Trustee for Kmate Unit Trust t/as powertrain-australia (eBay store)
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(i), 4(5), 4(6)(b), 6(3), 7(3)
Sections Found Not Justified: Act section 22(5)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/07/010 25/09/14 Nurofen Cold & Flu PE and Nurofen Sinus Pain PE Anonymous Reckitt Benckiser Australia Pty Ltd
  Finding: Not Justified
Sections Found Justified: None
Sections Found Not Justified: Act section 22(5); Code section 4(1)(b), 4(2)(a), 4(2)(c), 5(2)
Action: No sanctions
2014/07/005 25/09/14 Biogard Disinfectant Anonymous Melbourne Cleaning Supplies
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(i), 4(5), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/07/002 25/09/14 Red Earth Cleaning Products Anonymous Jihua Pty Ltd T/A Red Earth Cleaning Products
  Finding: Justified
Sections Found Justified: Code sections 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/07/001 25/09/14 Biochem Disinfectant Anonymous CCS Chemicals (Aust) Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/07/003 25/09/14 Jacaranda Disinfectant Anonymous Materia Trading Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/07/006 25/09/14 Viraclean Hospital Grade Disinfectant Anonymous Taren Cleaning Supplies Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/06/021 25/09/14 InBody Australia Body Composition Analysers Thomson Geer Lawyers InBody Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(h), 4(5), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/07/007 25/09/14 Codral Relief Cold & Flu Anonymous Johnson & Johnson Pacific Pty Ltd
  Finding: Not Justified
Sections Found Justified: None
Sections Found Not Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 5(2)
Action: No sanctions - complaint not justified
2014/07/023 25/09/14 Blackmores Macu-Vision Anonymous Blackmores Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 5(2)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement, Publication of a retraction
2014/07/004 04/09/14 CitroLife products Anonymous GDM Technologies Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(i), 4(5), 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/06/027 04/09/14 Wartner Wart Remover Anonymous Omega Pharma
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(h)
Sections Found Not Justified: Code section 4(6)(b)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/06/012 04/09/14 Elmore Oil Anonymous Evolution Health Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(h), 4(4), 4(7), 4(8), 5(2)
Sections Found Not Justified: Code section 4(2)(f)
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2014/06/009 21/08/14 Mother Nature Health Products Anonymous Mother Nature Health Products Pty Ltd
  Finding: Justified
Sections Found Justified: Act sections 22(5), 42DL(1)(f), 42DM(1); Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(g), 4(2)(i), 4(4), 4(5), 4(6)(b), 5(1), 5(2), 6(3), 7(3)
Sections Found Not Justified: None
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2014/06/023 21/08/14 Bio-Medicals Garcinia Max 3500mg Anonymous Bio-Medicals Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(g), 4(2)(h), 4(2)(i), 4(4), 4(5), 4(6)(b), 5(1), 6(3)(c), 6(3)(d), 7(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/07/022 21/08/14 Sambucol TVC Anonymous Pharmacare Laboratories Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(4), 5(2)
Sections Found Not Justified: None
Action: Publication of retraction, Withdrawal of representations, Withdrawal of advertisement
2014/06/014 21/08/14 Vagisil Requested anonymity Combe Asia Pacific Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(h), 5(2), 6(3)
Sections Found Not Justified: Act section 41ML; Code section 4(2)(f)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/06/010 21/08/14 Resveratrol Extra Strength T98 Anonymous Healthy Action
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(g), 4(2)(h), 4(2)(i), 4(4), 4(5), 4(6)(b), 4(7), 5(1), 5(2), 6(3)
Sections Found Not Justified: None
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2014/06/011 21/08/14 Teetha Teething Granules Anonymous Martin & Pleasance Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(8), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/06/024 21/08/14 SafeHealth various products Anonymous Sustainable Agriculture and Food Enterprises Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(2)(c), 4(2)(i), 4(5), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/05/011 07/08/14 Cartia Anonymous Aspen Pharmacare Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Code section 5(2)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/06/003 07/08/14 Garcinia Supreme 3000 Anonymous Cudo Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(i), 4(6)(b), 6(3), 7(3)
Sections Found Not Justified: Code section 4(1)(a)
Action: Withdrawal of advertisement, Withdrawal of representations
2014/05/001 07/08/14 Replens Requested anonymity Omega Pharma Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(6)(b), 6(3)
Sections Found Not Justified: Code section 4(2)(b), 4(2)(d), 4(2)(f), 4(2)(g), 4(2)(h), 4(5)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/05/004 07/08/14 NZ Mussel Oil Carl Thompson Evolution Health Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(4), 4(5), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/06/001 07/08/14 Swiss Navy Lubricants Requested anonymity M.D. Science Lab LLC
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(g), 4(2)(h), 4(2)(i), 4(4), 6(3)
Sections Found Not Justified: Code sections 4(2)(b), 4(2)(f)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/02/016 07/08/14 Chemist Warehouse “House of Wellness” newspaper Anonymous Chemist Warehouse; Administration and Marketing Solutions Pty Ltd; Herald & Weekly Times Pty Ltd
  Finding: Justified
Sections Found Justified: Act sections 42C, 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 5(1), 5(2), 6(4)
Sections Found Not Justified: None
Action: Withdrawal of advertisement, Withdrawal of representations
2014/04/013 17/07/14 Theracurmin Anonymous News Life Media Pty Limited (News Limited)
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(f), 4(4), 4(5), 4(6)(b), 5, 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/04/021 17/07/14 Body Ripped Products Requested anonymity Body Ripped Sports Nutrition Pty Ltd; Blitz Publications & Multi-Media Group Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42C; Code sections 4(1)(b), 4(2)(a), 4(2)(c), 6(3), 6(4), 7(3)
Sections Found Not Justified: None
Action: Withdrawal of advertisement, Withdrawal of representations
2014/05/006 17/07/14 Strepsils and Lemsip Anonymous Reckitt Benckiser Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(i), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/05/003 17/07/14 Sylk Requested anonymity Geneva Marketing Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(2)(a), 4(2)(c), 4(2)(d), 4(5), 4(6)(b), 5(2)
Sections Found Not Justified: Code section 4(2)(f), 4(2)(g), 4(2)(h), 5(1)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/03/010 17/07/14 Natural Detox Foot Patches Requested anonymity AM Direct; Magnus Advertising and Marketing Pty Ltd (Why Pay Full Price)
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(e), 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/05/007 17/07/14 Sinoclear Anonymous Aurora Pharmaceutical Pty Ltd T/A Omega Pharma
  Finding: Justified
Sections Found Justified: Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(f), 4(2)(i), 4(4), 4(5), 5(2), 6(3)(c), 6(3)(d)
Sections Found Not Justified: Code section 4(6)(b)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/04/019 17/07/14 Blackmores website search results Anonymous Blackmores Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 5(2)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/03/016 17/07/14 Blackmores Website Health Topics Anonymous Blackmores Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 5(1), 5(2), 6(3)
Sections Found Not Justified: None
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2014/05/010 17/07/14 Ethical Nutrients Various Products FAQ Anonymous Health World Limited
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(5), 5(2), 6(3)(d)
Sections Found Not Justified: Code section 4(4)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/03/015 03/07/14 Blackmores video Anonymous Blackmores Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(h), 4(2)(i), 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/03/006 03/07/14 Ethical Nutrients Hi Strength Fish Oil Anonymous Health World Limited
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(5), 5(2), 6(3)(d)
Sections Found Not Justified: Code section 4(4)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/04/016 03/07/14 Chinese Medicine Shop Anonymous Rox Con Pty Ltd t/a Gardenvale Traditional Chinese Medicine
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(f), 4(6)(b), 5(2)
Sections Found Not Justified: None
Action: Withdrawal of advertisement, Withdrawal of representations
2014/04/017 03/07/14 Horny Goat Weed Dr Ken Harvey Healthy Action
  Finding: Justified
Sections Found Justified: Act sections 22(5), 42DL(1)(f); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(4), 4(5), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: None
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2014/01/025 and 2014/04/001 19/06/14 ENT Technologies advertisements Requested anonymity ENT Technologies Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42DM, 42DL(1)(c); Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(f), 4(2)(g), 4(2)(h), 4(4), 4(5), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/02/004 19/06/14 Qiara Requested anonymity Puremedic Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(g), 4(5), 4(6)(b), 4(7), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/02/005 19/06/14 Fusion Health Website Requested anonymity Global Therapeutics Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5), 42DL(1)(e)(ii); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(f), 4(2)(i), 4(4), 4(6)(b), 5(2)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/08/003 19/06/14 Lifestyles Natural Personal Lubricant Requested anonymity Ansell Limited
  Finding: Justified
Sections Found Justified: Code section 6(3)
Sections Found Not Justified: None
Action: Undertakings accepted – no sanction
2014/02/019 19/06/14 Product B - Isagenix Requested anonymity Isagenix (Asia Pacific) Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(e), 4(2)(f), 4(2)(h), 4(2)(i), 4(4), 4(5), 4(6)(b), 4(7), 5(1), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/04/012 19/06/14 Colgate Sensitive Pro Relief Anonymous Colgate-Palmolive Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(5), 4(7)
Sections Found Not Justified: Code section 4(8) not considered
Action: Withdrawal of representations, Withdrawal of advertisements
2014/04/014 19/06/14 Optrex Actimist Products Anonymous Reckitt Benckiser; Chemist Warehouse; Priceline; Pharmacy Online; Your Discount Chemist
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(h), 4(2)(i), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/01/010 15/05/14 Elanra Mark II and III Portable Ioniser Requested anonymity Bionic Products Pty Ltd t/as Elanra
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(e)(ii), 4(2)(f), 4(4), 4(5), 4(6)(b), 5(1), 5(2), 6(3)
Sections Found Not Justified: None
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2013/08/031 15/05/14 Metamucil Requested anonymity Procter & Gamble Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 5(2)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/04/003 15/05/14 Tissue Fixation System Requested anonymity TFS Manufacturing Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(g), 4(2)(h), 4(2)(i), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: Act section 41ML
Action: Withdrawal of advertisement, Withdrawal of representations
2014/01/006 15/05/14 Zovirax Requested anonymity GlaxoSmithKline Consumer Healthcare
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(4)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/02/007 15/05/14 Electro Flex Circulation Foot Massager Anonymous Scoopon Pty Ltd and Catchoftheday.com.au Pty Ltd (Catch Group)
  Finding: Justified
Sections Found Justified: Code section 4(6)(b)
Sections Found Not Justified: Act sections 41DL(1)(g), 41ML; Code sections 4(1)(b), 4(2)(a), 4(2)(c)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/03/014 15/05/14 Bioglan Anonymous PharmaCare Laboratories Pty Ltd
  Finding: Justified
Sections Found Justified: Code section 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/04/008 15/05/14 Harmony Menopause Requested anonymity Martin & Pleasance Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c)
Sections Found Not Justified: Code sections 4(2)(g), 4(2)(h); Code section 4(7) – not considered
Action: Withdrawal of representations, Withdrawal of advertisement
2014/01/028 15/05/14 TENS Machine Muscle Massager Unit Anonymous ShoppaM8
  Finding: Justified
Sections Found Justified: Code sections 4(6)(b), 6(3)
Sections Found Not Justified: Not considered – Act section 41ML; Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(i)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/03/007 15/05/14 Canesten Fungal Nail Treatment Set A. Menarini Australia Pty Ltd Bayer Australia Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(5)
Sections Found Not Justified: Not considered – Act section 22(5)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/01/023 01/05/14 Protection Plus Daily SPF50+ Moisturiser Requested anonymity International Waters Pty Ltd T/A Alpha-H
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(c), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/01/007 01/05/14 Canesten Fungal Nail Treatment Set Requested Anonymity Bayer Australia Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(g), 4(2)(h), 4(5), 6(3)
Sections Found Not Justified: Not determined – Code section 4(3)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/12/010 01/05/14 Nature’s Family Website Advertising Requested anonymity Nature’s Family Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(a), 42DL(1)(c), 42DL(1)(g), 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(e), 4(2)(f), 4(2)(g), 4(2)(h) 4(2)(i), 4(4), 5(1), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2014/01/026 and 2014/01/027 01/05/14 Dr Ho’s Pain Therapy System Requested anonymity Brand Developers Aust Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(i), 4(4), 4(5), 4(6)(b), 4(7), 5(2), 6(3)
Sections Found Not Justified: Act section 41ML; Code sections 4(2)(f), 4(2)(g), 4(2)(h)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/11/014 17/04/14 PhysioWorks TENS Machines Requested anonymity Millilodge Pty Ltd as trustee for SPW Trust T/A Sandgate PhysioWorks
  Finding: Justified
Sections Found Justified: Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 5(2), 6(3)
Sections Found Not Justified: Code section 5(1)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/11/015 17/04/14 TENS Machines MH8000 TENS-EMS Combo and MH-6000 Requested anonymity Medical Imports Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/08/004 17/04/14 Wet Stuff Naturally Requested anonymity Gel Works Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(i), 4(4), 4(5), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/11/006 17/04/14 HiDow TENS machine – Quantum Health advertising Requested anonymity Quantum Health
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(g), 4(2)(h), 4(2)(i), 4(5), 4(6)(b), 5(2)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/12/006 17/04/14 Starchem Pharmacy Catalogue (Lamisil Cream 15g) Requested anonymity Starchem Pharmacy Wingham
  Finding: Justified
Sections Found Justified: Act section 42C; Code section 4(2)(f)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/002 17/04/14 Nasal Sinus Rinse Requested Anonymity NeilMed Pharmaceuticals Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Act sections 41ML, 42DL(1)(f), 42DL(1)(c); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(e), 4(2)(i), 4(4), 4(5), 4(6), 4(7), 5(2), 6(3)
Sections Found Not Justified: Act sections 42DL(1)(g), 41FN (not considered); Code sections 4(2)(g), 4(2)(h)
Action: Withdrawal of representations, Withdrawal of advertisement
2014/01/009 17/04/14 Therabubble Requested anonymity Houweling Potter Corporation
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(i), 4(6)(b), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/12/005 17/04/14 Zyrtec - Chemist Warehouse Anonymous Chemist Warehouse; News Limited
  Finding: Not Justified
Sections Found Justified: None
Sections Found Not Justified: Act section 42C
Action: None; complaint not justified
2013/12/002 and 2014/01/001 03/04/14 NitWits Absolute Requested anonymity Sue Ismiel and Daughters (SI&D (Aust) Pty Ltd)
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(g), 4(2)(h)
Sections Found Not Justified: Act section 41ML
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2013/09/007 03/04/14 Nissan Reishi Requested anonymity Galaxy Import & Export Co Pty Ltd; Sing Tao Newspapers Pty Limited
  Finding: Justified
Sections Found Justified: Act sections 42C; Code sections 4(5), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/008 03/04/14 Mikei Red Reishi Essence Requested anonymity Well Herb Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42C(2)(b); Code sections 4(2)(f), 4(8)
Sections Found Not Justified: Code section 6(3)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/11/013 03/04/14 Activlife TENS Machines Requested anonymity ActivLife Technologies Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 5(2)
Sections Found Not Justified: Code sections 5(1), 6(3)(b)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/11/005 20/03/14 Happy Ears Bees Wax Ear Candles Requested anonymity Ouffer Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(i), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/037 20/03/14 Various Product Advertisements – Pharmacy Daily Anonymous Blackmores Limited, Symbion Pty Ltd, Mayne Pharma International Pty Ltd, Pharmacy Daily
  Finding: Justified
Sections Found Justified: REME-D: Act 42DM(1); Code 4(1)(b), 4(2)(c), 4(6)(b), 5(2), 6(3); ReduZnore: Act 42DL(1)(c), 42DL(1)(g), 42DM(1); Code 4(1)(b), 4(2)(a), 4(2)(c), 5(2), 6(3); Percutane: Act 42DM(1); Code 4(1)(b), 4(2)(c), 5(2), 6(3)
Sections Found Not Justified: All advertisements: Act section 42C(1), Code section 6(4); ReduZnore: Code sections 4(2)(e), 4(5); Percutane: Act section 22(5); Code section 4(2)(g)
Action: Withdrawal of the advertisement, Withdraw of representations
2013/11/001 20/03/14 Qsilica One a Day Requested anonymity Planet Health Pty Ltd
  Finding: Not Justified
Sections Found Justified: None
Sections Found Not Justified: Code sections 4(1)(b), 4(2)(c), 4(2)(g) and 4(5)
Action: None – complaint not justified
2013/11/007 20/03/14 TENS Devices from TENS Australia (Compact TENS, In TENS and FreeMom TENS) Requested anonymity TENS “R” US Pty Ltd T/A TENS Australia
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(6)(b), 5(2)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/030 20/03/14 Cararthron Anonymous Chalmers Dale and Co Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(i), 4(4), 4(6)(b), 5(2), 6(3)(d)
Sections Found Not Justified: None
Action: Publication of a retraction, Withdrawal of advertisement, Withdrawal of representations
2013/03/006(1) 20/03/14 UltraBiotic Pregnancy Care Requested anonymity FIT-Bioceuticals Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42DL(1)(c); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(4), 5(2)
Sections Found Not Justified: None
Action: Publication of retractions, Withdrawal of representations, Withdrawal of advertisement
2013/10/014 20/03/14 Fusion Health Products Anonymous Global Therapeutics Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(4), 5(2), 6(3), 7(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/10/013 06/03/14 Esberitox N Anonymous Aspen Pharma Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 42C(2); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(4)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/10/010 06/03/14 Health Buddie Ultimate 1080 16 Mode Requested anonymity Quantum Health
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/10/008 06/03/14 OzMassager Requested anonymity My Health Agency
  Finding: Justified
Sections Found Justified: Code sections 4(2)(i), 5(2)
Sections Found Not Justified: Code section 5(1)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/10/011 06/03/14 TENS Machines MH8000P TENS-EMS Combo Requested anonymity First Aid Kits Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(1)(b), 4(2)(a), 4(2)(c), 5(2), 6(3)
Sections Found Not Justified: Act section 42DL(1)(g)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/039 06/03/14 Revitive IX Circulation Booster Requested anonymity Actegy Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(i), 4(6)(b), 4(7)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/10/006 06/03/14 Paranix Requested anonymity Omega Pharma Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(c), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/10/012 06/03/14 Cabot Health Livatone Shots Anonymous Health Direction Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(f), 4(2)(i)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/10/004 20/02/14 Botáni Rescue Acne Cream Anonymous Botáni Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(g), 4(2)(h), 4(4), 4(5), 4(7), 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/041 and 2013/10/005 20/02/14 Hope’s Relief Premium Eczema Cream and Therapeutic Product Range Dr Jane Morgan; Anonymous Body and Soul Health Products Pty Ltd
  Finding: Justified
Sections Found Justified: Act sections 42DL(1)(f), 42DL(1)(g), 42DM(1); Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(c), 4(5), 4(6)(b)
Sections Found Not Justified: Act section 42DL(1)(a); Code sections 4(2)(d), 4(2)(e), 4(2)(f), 4(2)(h)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/040 20/02/14 Oral B Pro Health Colgate Palmolive Pty Ltd Procter and Gamble Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(2)(c), 4(4), 4(5)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/12/007 20/02/14 Calamari Oil Products Anonymous Pharmacare Laboratories Pty Ltd; Fairfax Media Limited
  Finding: Justified
Sections Found Justified: Act sections 22(5), 42C; Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(e)(ii), 4(2)(f), 4(2)(g), 4(2)(h), 4(4), 4(5), 4(6)(b), 5(1), 6(3)
Sections Found Not Justified: Code section 5(2)
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2013/09/031 20/02/14 GNC Livewell – various products Anonymous ONI Global (Australia) Pty Ltd - T/A GNC Livewell
  Finding: Justified
Sections Found Justified: Act section 22(5); Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(4), 5(2)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/033 20/02/14 AHCG Drops Anonymous Court Management Pty Ltd T/A Kalypso Trust
  Finding: Justified
Sections Found Justified: Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(h), 4(2)(i), 4(6)(b), 4(7), 6(3), 7(3)
Sections Found Not Justified: Act section 42DL(1)(g)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/034 20/02/14 Dermastamp and Dermaroller Anonymous Clinic Care Pty Ltd
  Finding: Justified
Sections Found Justified: Act sections 41ML, 42DL(1)(g); Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(h), 4(4), 4(7)
Sections Found Not Justified: Code section 4(2)(i)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/10/002 20/02/14 Wart Stop Requested anonymity LaCorium Health Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(h), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/11/009 20/02/14 Sambucol Anonymous Pharmacare Laboratories Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(4), 4(6)(b), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/019 16/01/14 Various Product Advertisements – PostScript Magazine Anonymous Reckitt Benckiser Aust Pty Ltd; FIT-BioCeuticals Pty Ltd; Sanofi Consumer Healthcare; APPCo Ltd
  Finding: Not justified
Sections Found Justified: None
Sections Found Not Justified: Act section 42C
Action: Not justified – no sanctions
2013/09/006 16/01/14 Ethical Nutrients Cholestrienol Requested anonymity Health World Limited
  Finding: Justified
Sections Found Justified: Code sections 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(4), 5(2)
Sections Found Not Justified: Act section 22(5)
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2013/09/026 16/01/14 Astroglide Requested anonymity Astroglide Pty Ltd
  Finding: Justified
Sections Found Justified: Act section 41ML; Code sections 4(1)(b), 4(2)(a), 4(2)(c), 4(2)(d), 4(2)(f), 4(2)(h), 4(2)(i), 4(4), 4(5), 4(6)(b), 4(7), 5
Sections Found Not Justified: Code section 4(8)
Action: Withdrawal of representations, Withdrawal of advertisement
2013/09/017 16/01/14 Ego Products Anonymous Ego Pharmaceuticals Pty Ltd; APPCo Ltd
  Finding: Justified
Sections Found Justified: Act section 42C
Sections Found Not Justified: None
Action: Undertakings accepted – no sanction
2013/09/018 16/01/14 Nivea Products Anonymous Beiersdorf Australia Ltd; APPCo Ltd
  Finding: Justified
Sections Found Justified: Act section 42C
Sections Found Not Justified: None
Action: Withdrawal of the advertisement
2013/08/035 16/01/14 DXN Ganoderma - Wonder Herb Anonymous MUVU Pty Ltd T/A Wonder Herb
  Finding: Justified
Sections Found Justified: Code sections 4(1)(a), 4(1)(b), 4(2)(a), 4(2)(b), 4(2)(c), 4(2)(d), 4(2)(g), 4(2)(h), 4(2)(i), 4(4), 4(5), 4(6)(b), 4(7), 5(1), 5(2), 6(3)(c), 6(3)(d)
Sections Found Not Justified: None
Action: Publication of a retraction, Withdrawal of representations, Withdrawal of advertisement
2013/09/022 16/01/14 Rejuvenail Bayer Australia A Menarini Australia Pty Ltd
  Finding: Justified
Sections Found Justified: Code sections 4(2)(a), 5(2), 6(3)
Sections Found Not Justified: None
Action: Withdrawal of representations, Withdrawal of advertisement